Most recently serving as Director of Operations, Christel brings 10 years of experience operations, organizational development, and management to her role as Director of Human Resources. Her responsibilities include handling the company’s payroll, as well as overseeing benefits administration. She will work with onboarding and training, talent management, and internal project management. She was also instrumental in the company’s recent move to new headquarters at 8000 Maryland in Clayton, Missouri.
Christel earned her Master of Science degree in Psychology – Leadership Development and Coaching from Walden University in Minneapolis, MN and her Bachelor of Arts degree in Psychology from Washington University in St. Louis, Mo. She is a member of Human Resource Management Association (HRMA) of St. Louis.
With significant experience in our surveys, assessment, creative, and operations teams, Melissa’s current responsibilities include integrating and overseeing all of the company’s products and services. She will directly supervise PA’s administrative team, as well as implement procedures and goals for the operations staff.
Melissa earned her Bachelor of Science in Journalism with a specialization in Advertising/Integrated Marketing Communications from Southern Illinois University in Carbondale, IL.
“Both Christel and Melissa have truly earned these well-deserved promotions,” said Psychological Associates’ Chief Operating Officer Jeff Lefton. “They each have made impressive contributions to our organization throughout the years, and we look forward to watching them continue to succeed in their new positions.”