More than ever, today’s business culture has shifted from the individuals diligently working alone at their desks, to teams working together. Teamwork sounds great, in theory, but anytime you put varying groups of individuals together, there is the potential for conflicting points of view with negative consequences for the group — and the organization. In…
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, is back with another insight from a recent leadership development session: “In a recent workshop discussion, we took time to focus on employee engagement. As part of the discussion, appreciation and recognition were proposed as powerful tools to boost engagement. Later in the workshop, everyone involved…
Facebook Twitter Linkedin When Your Coworker Leaves Early What do you do when your coworker wants you to do something you feel is not right? In this instance, it is misusing company time–which is one of the 5 most common ethical work issues. But it could be any number of things. How to speak up about…
Identifying a successor to a C-suite position isn’t an easy decision; it requires a lot of thought and consideration. Succession should never be about the “right” to a promotion. Instead, promotions should be reserved for those who have demonstrated the desire and ability to move your organization forward. But identifying the right candidate for succession is…
The Situation Chris is a sales rep for a web hosting business. Julia, the office manager for a law firm, is looking for a new web host and was referred to Chris’ company. After a short phone conversation, they set up a meeting. As Chris introduces himself and starts to familiarize Julia with his company,…
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership development insight with us: “I recently introduced a new group of learners to Q4 behavior. The group was very interested in learning how each of the four different behaviors found on the Dimensional® Model of Behavior™ can impact others. The group spent a lot…
Facebook Twitter Linkedin Performance Deficiencies When your direct report exhibits performance deficiencies, working with him to improve can entail delicate, high stakes conversation. If it doesn’t go well, you could demotivate him and cause him to think about walking. What is the best way to approach coaching for improved work performance? Should you be a cheerleader and…
Dr. Emily Ingalls, Director of Organizational Consulting at Psychological Associates, has been named as a speaker for the upcoming Missouri Society of Human Resource Management (SHRM) conference. Emily’s presentation, titled “Teams, Groups, or Mobs: Which One Best Describes Your Teams“, will detail how individual behaviors can impact team dynamics. By recognizing those behaviors in others, as…
Pam Hager, Ph.D., Senior Vice President of Organizational Consulting, shared this insight with us: “As I prepared for a recent leadership training, I had an epiphany regarding the two responsibilities of someone who heads a team, department, division, or organization. I realized that those two responsibilities — leadership and management — fit nicely on our…
Facebook Twitter Linkedin Unconfrontational How do you handle a boss who does not like confrontation, and pushes off anything that may be confrontational? Do you confront him head on? Should you take it to his boss? Some other approach? We’ll explore 3 approaches to an unconfrontational boss, showing you which is most effective. Then, next…
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