Congratulations, you made it to the new year! As we shut the door on the year behind us, it’s time to look ahead at the endless possibilities of a new year. This is a time of fresh starts, new beginnings, and resolutions. While there’s no shortage of opinions on what makes a “good” resolution, and…
Many employers regard interpersonal skills as an asset, especially for leaders. But when business gets slow, interpersonal skills training is first to go. Should this be the case? We present seven reasons — backed by research — on the value and importance of interpersonal skills in the workplace. We also cover the ROI of interpersonal…
Never Split the Difference by Chris Voss offers great tips on negotiating and influencing, all illustrated using his own experience and techniques employed during actual hostage negotiations. Voss’ stories from his time as lead hostage negotiator for the FBI read just like a Robert Ludlum novel — except they are true! Not only are the…
Developing Resiliency in the Pandemic Workplace These days, people talk a lot about resiliency – how to recognize it, how to develop it, and why it matters in today’s workplace. And it makes sense. Between a global pandemic, an economic recession, and widespread civil unrest, our collective ability to endure and bounce back has been…
There’s no doubt that some executives fail and some succeed. Indeed, some achieve wild success — while others are plagued by mistakes and failures. So what sorts of behaviors separate the successful executives from the rest? Likewise, what do less successful executives fail to do consistently — what behaviors might explain their failures? Surprisingly, the behaviors most…
Styles of Leadership Impact Success What makes the difference between the leader who rises steadily through the ranks of an organization versus the derailed executive whose career mysteriously jumps the track, short of expectations? A study by Psychological Associates suggests that a major factor governing executive success is leadership style. A majority of the successful…
This article lays out the importance of having a clear organizational vision–mission, vision, and values. You will learn how to develop this for your company, and how it helps create a high performance culture. Laying the Foundation for High Performance with Mission, Vision & Values “If they can put a man on the moon, we…
These days, it would be an understatement to say workers have a lot on their plates. Employees are juggling the stress of an ongoing global health crisis, economic uncertainty, not to mention a dramatic shift in the way we work and communicate. Given all of the challenges your team is likely facing, actively promoting employee…
As the workplaces around the country and the world start planning for reopening, all of us are faced with yet another wave of change. This change may be welcome for some, frightening for others, but it will require careful navigation for all. In their webinar “Flattening the Change Curve,” Psychological Associates Consultants David Rowan and…
Though the US Economy is beginning to reopen slowly, the COVID crisis isn’t over. What lessons can we learn from the current crisis and other challenging times? In their webinar “Learning From a Crisis,” PA Consultants David Rowan and Cheryl Throgmorton shared insights into the effective adaptations businesses can make during a crisis. Based on the book…
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