Lynne Hayes, founder and CEO of Edgehill Consultants, is a corporate trainer and instructional designer. She has years of experience facilitating a variety of workshops for many different organizations. Lynne has been facilitating Leadership Through People Skills for the past year. We sat down with Lynne to get her thoughts on this new program that…
You’ve got a team with a lot of bench strength. Several employees can do their job well, with minimal oversight. They’re hardworking, get along well with others, and seem ready for the next challenge. So when a leadership position opens up, how do you know who you should promote? Here are 3 considerations to help…
It’s true that you can’t make all of the people happy all of the time. But when your employees are more focused on where they’ll jump next than on the current job at hand, you might have an issue with employee turnover. Why Does Employee Turnover Matter? You may think that a constant influx of…
You may notice the Q4 in our logo, and wonder what Q4 has to do with talent development. But to understand Q4, you first need to see it in the context of our Dimensional® Model of Behavior™. The Q4 Dimensional Model of Behavior In 1965, Psychological Associates’ (now Q4 Solutions) founders, Dr. Robert Lefton and…
Vice President of Organizational Consulting, Cindy Lefton, Ph.D., RN, CPXP, was recently published by the American Journal of Critical Care. Partnering with Lesly Kelly, RN, Ph.D., Lefton co-wrote “Effect of Meaningful Recognition on Critical Care Nurses’ Compassion Fatigue.” What Is Compassion Fatigue? Critical care nurses are at risk for compassion fatigue. It’s a state of prolonged stress that…
Families are complicated. Business can be challenging. And when you put the two together, you may get more than you bargained for. When young entrepreneurs start a business, they often dream of passing that business down to their children. The idea of generations working side by side, enriching the family coffers and deepening their relationship…
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us about the power of People Skills: “Recently, I was reflecting on a guest speaker’s story. He told the group about how he had successfully implemented Q4 People Skills throughout his company. For everyone listening, his story amplified the power of…
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us: “In conversation with a workshop group the other day, I was asked such an interesting question: Is it insubordination not to deliver the boss’ message as he/she dictated, even if originally it was shared in a Q1 manner? Excellent…
Transfer of Training: 5 Tips At the end of almost every one of our leadership workshops, participants ask, “How do I easily keep the Q4 People Skills top-of-mind?” How do I transfer the training back to the workplace to ensure my new skills are used? Here are several suggestions. These are for our Q4 Leadership:…
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, is back with another insight from a recent leadership development session: “In a recent workshop discussion, we took time to focus on employee engagement. As part of the discussion, appreciation and recognition were proposed as powerful tools to boost engagement. Later in the workshop, everyone involved…
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