selling relationships

Sales

Will You Keep Your Good Customers in the Coming Year?
ByQ4 Solutions Team January 8, 2018March 3, 2026 Reading Time: 1 minute

The Situation: How to Achieve Customer Retention and Growth with Q4 Sales Skills? One of your sales goals in the new year is to solidify your relationship with current customers and expand the business you do with them. Yet you may have the problem many salespeople experience: There is a limit to how much discounting…

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Sales

How Can You Keep the Business When Your Contact Leaves the Company?
ByQ4 Solutions Team October 5, 2017March 3, 2026 Reading Time: 1 minute

The Situation Tony is attending a retirement party for one of his earliest customers, John at Stellar Industries. The two got along so well, they became friends. They often had lunch together, and once, they took their families on a vacation cruise together. They rarely disagreed when doing business. So, Tony is thrown off somewhat…

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