This case example portrays a common error made in workplace communication. Can you spot what the mistake is, and the result? You’ll learn how to avoid this misstep as we explore “I” statements vs “you” statements. When You Ask for Help and Don’t Get It Meg is the senior accountant for the payroll department…
Is Q4 Leadership Too Soft? People who’ve worked with our Dimensional Model of management behavior have either asked this question or heard others ask it: Is Q4 behavior really tough enough? They may agree that Q4 behavior provides real skills for leading, involving, and motivating others. Yet, they worry that the Q4 collaborative leadership style…
Have you ever worked with a colleague who was phoning it in? He’s disengaged and apathetic. You’re not his boss, so you have no authority over him. So, how do you convince your colleague to pull his weight when you have no leverage? How can you influence him without authority? This case study explores options…
The Problem Isn’t the Problem Psychiatrist Theodore Isaac Rubin once said, “The problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem.” In other words, the problem itself isn’t the issue – the issue is your attitude and what you do as a result. Often…
This year, Psychological Associates is celebrating the holiday season by giving our team a chance to rest, relax, and enjoy time with their friends and families. As such, we are closing our offices beginning at noon on Thursday, December 23, reopening on Monday, January 3. After nearly two years of change and uncertainty, our team…
Dr. David Rowan, Vice President of Organizational Consulting at Psychological Associates, has been selected to join the Board of Directors at MERS Missouri Goodwill. A Link to the Community “It’s great to see a member of our team doing great work out in the community,” said Psychological Associates President Clay Hildebrand. “I’m sure David’s expertise…
How well do managers listen? How effective are they at gaining commitment—as opposed to compliance? To what extent do they involve the other person in discussion—versus telling them what to do? It’s been said that there are two kinds of leaders: leaders who listen and leaders who don’t listen. We wanted to find out what…
Humiliated at Work Have you ever been humiliated by your boss at work? How does it make you feel? Angry. Belittled. Disrespected. It’s unfortunate that some bully bosses throw their employees under the bus, and that we even have to deal with an issue like this. In this case study, we’ll explore three different approaches…
Psychological Associates has been recognized as a Gold COVID Stops Here workplace for achieving a 90% vaccination rate. The COVID Stops Here campaign recognizes Missouri workplaces that have achieved widespread vaccination against COVID-19. Organizations that have achieved at least a 70% vaccination rate are eligible to receive a designation. It is critical that Missourians work…
Overworked and Overwhelmed You’re a manager. A leader in the organization. Yet why, whenever it’s crunch time, are you the one burning the midnight oil? Why don’t your team members step up to the plate and help out more? The slugs! It always falls on your shoulders, and this is getting old. This case study…
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