While often overlooked, retention conversations (sometimes called “stay interviews”) are an important tool in any leadership toolkit. But if you’re waiting for a signal of discontent before you act, you may already be too late!
The Nightmare Scenario
Picture this nightmare: you are finishing up your email for the day and you receive an instant message from a member of your team. Chris just happens to be your best performer. Your heart starts pounding faster as you read the message. “I hate to do this to you but I’ve just accepted an offer…” What?! Not only was Chris really producing top work, but you thought he was happy with his role in your organization. Everything was just fine! What led Chris to start looking for other opportunities?
Does this sound familiar? Even in tumultuous times, the risk of losing top talent is ever-present. How does a leader anticipate and potentially mitigate that risk of great performers leaving?
Proactive Tools for Retention Conversations
The answer is two-fold. First, it’s about truly understanding what motivates each individual. Second, you need to have good, two-way conversations. That means really listening, exploring the performer’s interests, and learning what keeps him/her engaged in the work, the team, and the company.
Watch the full webinar and download our Retention Resource Guide below.
Ready to start having great retention-focused one-on-one discussions on your own team? Download our resource guide below.