Facebook Twitter Linkedin Assigning Tasks When you have a task to assign, should you get it done with Old Reliable? Or should you give a stretch assignment to an up & comer? We’ll lay out the situation, then invite your thoughts. Finally we’ll share ours in the hopes of helping you make a better decision…
It’s true that you can’t make all of the people happy all of the time. But when your employees are more focused on where they’ll jump next than on the current job at hand, you might have an issue with employee turnover. Why Does Employee Turnover Matter? You may think that a constant influx of…
“I don’t get any respect” is a mantra heard in offices throughout corporate America. Indeed, the common wisdom is that employees don’t leave their jobs — they leave their bosses. But employee retention might not actually be about simply getting respect from the boss. It might be bosses’ inability to inspire with a blend of energy and charisma. Download…
Happy New Year! We’re back with a fresh Take Five. This time, let’s get to know Cindy Lefton, Vice President of Organizational Consulting. Hit it, Cindy! Take Five Movie you quote from all the time? “We are on a mission from God.” — Blues Brothers Favorite book? Shrapnel in the Heart Night owl or early…
The Situation: How to Achieve Customer Retention and Growth with Q4 Sales Skills? One of your sales goals in the new year is to solidify your relationship with current customers and expand the business you do with them. Yet you may have the problem many salespeople experience: There is a limit to how much discounting…
Facebook Twitter Linkedin Ad Hoc Teams Have you ever been on an ad hoc project team where is was unclear who had the power? How you approach ad hoc leadership can be tricky. In this case study, we’ll reveal your best approach so you can maximize your success on ad hoc teams. The Situation Managing power…
Our team is back with another Take Five! This time, let’s meet Clay Hildebrand, Senior Vice President of Sales & Marketing. Take it away, Clay! Take Five Movie you quote from all the time? Caddy Shack Favorite lunch spot? Anything that’s away from my desk Favorite book? The Hunt for Red October Night owl or early…
The Situation Darius sells precious gems to jewelry stores. One of his prospects, Jane, is a buyer for a small chain of mall stores. Jane was scheduled to attend a gems and jewelry trade show, but Darius could not attend. Fortunately (or so he thought), one of his good customers would be at the show….
The Psychological Associates team celebrated Thanksgiving by giving back to the St. Louis community. Our fall canned food campaign, Together We Can, collected over 120 non-perishable food items and $60 for area needy families. These donations will be shared with organizations who partner with the St. Louis Area Foodbank. The Foodbank feeds 43,000 people across…
You may notice the Q4 in our logo, and wonder what Q4 has to do with talent development. But to understand Q4, you first need to see it in the context of our Dimensional® Model of Behavior™. The Q4 Dimensional Model of Behavior In 1965, Psychological Associates’ (now Q4 Solutions) founders, Dr. Robert Lefton and…
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