Sugarcoating Have you ever had employees who sugarcoat bad news? This works well for the moment — the boss is pleased and everything sounds great. However, this can be disastrous down the road when a sugarcoated issue mushrooms into something worse. If only we could have known about and addressed these issues sooner! This case…
Substandard Work What do you do when you have an employee with good potential — and some performance issues? You have mentioned the issues to him briefly, and he became surprisingly defensive. Should you not worry about it right now, giving him time to grow? Confront him sternly and tell him this behavior is not…
Performance Management What should be a powerful tool for shaping a group of individuals into a committed workforce dedicated to continuous improvement, often falls short, and, in worst cases, can actually cause employee motivation to deteriorate. Don’t let haphazard processes and poorly developed systems undermine the performance appraisal effort. We’ll layout performance appraisal best practices…
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