Leadership Tip: Make Your Conversations More Effective

Feb. 27th, 2019

When you’re pulled in so many different directions at work each day, time is precious. It can feel easier to send another e-mail than to have a one-on-one conversation. But does e-mail really save time?

Your recipient can potentially misunderstand the tone of your message, or you might spend a lot of time sending clarifying questions and answers back and forth — you’re not saving much time there.

Are You Asking the Right Questions?

It might feel counterintuitive, but when you’re busy, a face-to-face conversation can save time. And to maximize that time, it’s important to ask the right questions.

In this month’s video, Dr. Emily Ingalls, Vice President of Organizational Consulting, shows how to tailor your probes to help focus the other person and steer the conversation effectively.

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