Leadership Tip: Combine Harmony With Productivity at Work

Mar. 27th, 2019

We all enjoy working with pleasant, upbeat colleagues. They make the day a little brighter, and the time pass more quickly. But sometimes, you’ll find that a coworker is far more concerned with socializing and feeling good than they are with productivity at work.

On our Dimensional Model of Behavior, we call this Q3 behavior.

Q3 can be described as “Pacify & Socialize” behavior. It’s very focused on interpersonal harmony, which is great — but for Q3, that harmony often happens at the expense of getting things done. You may find that Q3 avoids unpleasant topics at work, smoothes over disagreements, or simply wants to socialize all the time. Whatever the case, Q3 behavior tends to be loose and unstructured — not a recipe for staying on task.

Harnessing Harmony to Productivity

However, by better understanding the motivators behind Q3’s desire to get along well with others, you can help them focus and boost productivity. Watch as Dr. Lauren LaBat, Director of Organizational Consulting, describes how to harness Q3’s interpersonal needs for a win-win solution.

Video Recap

Hi, my name is Lauren LaBat and I’m a Director of Organizational Consulting at Psychological Associates. I’m here today with a leadership tip and we’re talking about Q3 behavior.  You might be familiar with our DIMENSIONAL® MODEL OF BEHAVIOR™ where we believe that most behaviors can be categorized into four types. Understanding those different types can really help us work more effectively with people.

Tell me about Q3 Behavior

When we talk about Q3 behavior we’re focused on interpersonal harmony and relationships, and it can be helpful for us to think about different needs and motivators behind individuals who might be showing that Q3 behavior.

What motivates Q3 Behavior?

Interpersonal harmony. Maybe they’re really looking for making sure that the socialization is there during a meeting.

Can you share an example?

You might be able to recall an interaction when you’re working with people in a meeting. You have an agenda set but someone’s really interested in just kind of sharing some additional chatter, maybe talking about their weekend before you get to the main point of the meeting.

So, what’s a good benefit to motivate Q3 Behavior?

When you’re working with people who show Q3 behavior, try presenting a benefit around harmony. For example, you might say, “If we can work together to meet this deadline, it’s going to work out for everyone on our team as we work towards our goal.”

To summarize…

Highlighting those interpersonal benefits can help you work with someone who shows Q3 behaviors.

Ready for More?

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