Leadership Evaluation: Four Key Factors to Measure Performance

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How should we evaluate a CEO’s performance? Or the performance of any organizational leader? Too often, leadership evaluations — especially CEO evaluations — are based on the previous year’s financial achievements or disappointments. But those can only show us what happened in the past. But what most organizations really want is a tool that can […]

The True Cost of a Bad Hire

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It doesn’t matter if your organization is large or small, public or private: At some point, you will make a bad hire. Maybe it’s someone who just doesn’t fit the culture; or maybe it’s someone who doesn’t have quite the skills needed for the job. Or maybe it’s someone with a misleading résumé. Hiring is a […]

12 Behaviors of Successful Executives

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There’s no doubt that some executives fail and some succeed. Indeed, some achieve wild success — while others are plagued by mistakes and failures. So what sorts of behaviors separate the successful executives from the rest? Likewise, what do less successful executives fail to do consistently — what behaviors might explain their failures? Surprisingly, the behaviors most […]

Employee Selection — Another Process Enhanced by Big Data

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It’s clear that American corporations have embraced the use of selection assessment and the principles of “big data” in managing the hiring process. For example, the Wall Street Journal ran a story on the rise of personality tests as part of standard hiring and vetting procedures. (Article author Lauren Weber summarizes her findings in a […]

Peer Perspective Can Predict an Executive’s Success

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In most instances, predicting an executive’s success is as difficult as it is necessary. Each tool, while providing some value, ends up being imperfect: Business metrics from past projects or positions are the easiest to obtain, but they only give a retrospective picture — and an incomplete one at that. Manager evaluations can provide a […]

How to Communicate Effectively and Handle Difficult People (with Q4 Power)

How to Communicate Effectively and Handle Difficult People

People Can Be a Challenge to Work With Do you work with a difficult person? Ask this question in any office, and everyone will tell you that they have at some point. This leads to a second, tougher question.  How to communicate effectively and handle difficult people? The answer is complicated in that not all […]

7 Compelling Reasons to Use Assessment Tools When Hiring

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The use of formal assessment tools — specifically, psychometric testing — for hiring decisions is on the rise. And, as recent pieces in Time and The Wall Street Journal attest, this testing, like any business process, has both its critics and defenders.