Melissa Joost
Operations Manager
Melissa Joost has worked at Psychological Associates since 2008.
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Are Your Open Ended Questions Actually Leading Questions in Disguise?
Are You Being as Open-Minded as You Think You Are? What happens when you think you are doing everything right in managing your direct report,
Striking the Balance: Leading With Compassionate Accountability
In recent years, the lines between our personal and professional worlds have blurred. This poses a true challenge for leaders when external issues bleed over
E-mail or Phone? Don’t Make This Leadership Mistake!
The Perils of Communicating Offhanded Information Dave is a Vice President at a regional insurance firm. He has just hired Michelle to be a claims
Is the Feedback You’re Giving Constructive or Destructive?
One-Way Communication in Contrast to Two-Way Communication Have you ever encountered this very interesting workplace situation: A decision doesn’t go the way an employee wants.