Connie Voelker has worked at Psychological Associates since 1985. She works closely with Executive Vice President, Dr. Thomas Brooks in serving a variety of clients. Connie is also one of the St. Louis Cardinals’ biggest fans.
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The Perils of Communicating Offhanded Information Dave is a Vice President at a regional insurance firm. He has just hired Michelle to be a claims
One-Way Communication in Contrast to Two-Way Communication Have you ever encountered this very interesting workplace situation: A decision doesn’t go the way an employee wants.
Sugarcoating Have you ever had employees who sugarcoat bad news? This works well for the moment — the boss is pleased and everything sounds great.
Everywhere you turn, people are talking about the logistics of returning to the workplace or vaccinating their workforce. But one piece that’s missing from the