Boosting Employee Engagement

Group of young people

Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, is back with another insight from a recent leadership development session: “In a recent workshop discussion, we took time to focus on employee engagement.  As part of the discussion, appreciation and recognition were proposed as powerful tools to boost engagement.  Later in the workshop, everyone involved […]

Q4 Facilitation of On-the-Fly Issues


The Real-Life Case PA workshops incorporate participants’ real-life cases as key to the learning process. Participant feedback consistently rates the real-life case as an extremely effective part of our workshops. How does it work? Workshop participants prepare for practice sessions by writing up details of a business conversation they need to have. The Real-Life Case […]