SALES 360° is a survey-based program that tells salespeople how their customers and their sales managers see them. It also shows salespeople how to minimize shortcomings, and how to build on their strengths. The program is a summary for each salesperson — a profile of how that person is evaluated by customers and the sales manager. The summary highlights areas in which improvement is needed, and outlines a plan for achieving greater selling effectiveness.
SALES 360° tells salespeople:
- How their customers and sales manager evaluate their selling skills
- How thoroughly they know their products and competition
- How well they listen and problem solve
- How effectively they deal with face-to-face interactions with customers
- How well they uncover customer needs, manage objections, and close a sale.
SALES 360° is the culmination of our 39 years of experience in assessment, providing feedback to our clients, and in training and development. The program is uniquely designed to survey a cross-section of your customers. That is why it does two jobs: First, it helps individual salespeople improve and develop; second, it provides your organization with an overview of where your salespeople are strong and where they could use some help — then prescribes the kind of help they need. SALES 360° provides the kind of high-impact, pragmatic feedback that paves the way for more effective results where it matters most — with your customers.
For more information on feedback, click the links below.
