Ensure People Have What It Takes

Characteristics
High-performance organizations:

2

  • Assess their human resource needs when a new direction is adopted.
  • Define the skills and competencies they will need to pursue their new mission.
  • Fill in any HR gaps, basing decisions on the qualities exhibited in their star performers.
Example
Charting a new course often requires some adjustments in human resources. A new strategy to be the low-cost provider in a given market requires:
  • Greater efficiency in your lines of distribution
  • Less concentration on R&D.
Obviously, this has an impact on the organization’s people needs.

The Process
  • Begin with a systematic assessment of the high performing competencies your organization will require to meet the new mission.
  • Compare the current skills and competencies.
  • Make matches where possible.
  • Retrain high-potential employees.
  • Obtain other needed skills through new hires.
Results
The groundwork for a high-performance system is established during this stage, when the organization assigns the right people to the right jobs with the help of the competency profiles of its star performers.
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