In Making Common Sense Common Practice, published in 1996, Psychological Associates introduced a management paradigm, the High Performance Model. The model embodies a style of leadership behavior that optimizes performance and productivity.

The High Performance Model works. It's been subject to many "real world" tests with our clients. The Model enhances performance by building trust every step of the way:

• Know where you're going - sets the agenda for performance improvement by defining your strategic goals so that everyone knows what is expected.
• Ensure you have what it takes - assesses your people and their ability to successfully pursue your company's unique strategies.
• Develop and enable your people - equips them with the skills and knowledge they need to reach your organization's goals.
• Keep everyone on track - maintains everybody's focus on targeted results in line with your strategies.